Privacy Policy

1. What Information Do We Collect?

We may collect personal information you voluntarily provide when you contact us, request updates, submit inquiries, join waitlists, or interact with Astra AI.

This may include your name, email address, username, company name, communication content, and any information you choose to submit.

We may also collect limited technical information such as IP address, browser type, device identifiers, approximate location inferred from IP, pages viewed, referral source, and interaction timestamps.

2. How Do We Process Your Information?

We process personal information to provide and improve Astra AI, respond to inquiries, maintain security, troubleshoot performance issues, personalize communications, and comply with applicable laws.

We may also process information to analyze usage trends, evaluate product interest, prevent abuse, and support future service onboarding or account creation.

3. What Legal Bases Do We Rely On?

Where GDPR or similar laws apply, we rely on one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving Astra AI.

You may withdraw consent where consent is the legal basis, subject to lawful processing already performed before withdrawal.

4. When and With Whom Do We Share Your Personal Information?

We may share information with infrastructure vendors, hosting providers, analytics providers, email delivery vendors, legal advisors, and affiliated entities where reasonably necessary to operate Astra AI.

We may also disclose information when required by law, to protect rights and safety, investigate fraud or abuse, or in connection with a merger, financing, acquisition, or asset sale.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies, local storage, pixels, and similar technologies to keep the website functioning, understand usage patterns, remember preferences, and improve performance.

You can usually control cookies through your browser settings. Disabling certain cookies may affect site functionality.

6. Is Your Information Transferred Internationally?

Our servers are located in the United States. If you access Astra AI from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

Where required, we use appropriate safeguards for international data transfers.

7. How Long Do We Keep Your Information?

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, operational, accounting, and security requirements.

When information is no longer needed, we will delete, anonymize, or securely isolate it in accordance with applicable law.

8. How Do We Keep Your Information Safe?

We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no online service can guarantee absolute security, and you use the service at your own risk.

9. What Are Your Privacy Rights?

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or port your personal information, as well as rights related to automated decision-making and non-discrimination.

To exercise these rights, please contact us at contactus@nexthubs.com. We may need to verify your identity before responding.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact:

Nexthubs Inc.
Astra AI Privacy Team
Email: contactus@nexthubs.com
Website: www.nexthubs.com

Note: This page should still be reviewed by legal counsel before formal production release.